Payment Statuses
Order Statuses
The order status defines its current state. The types of statuses are listed below.
queue
The request has been accepted and placed in the queue
process
The request has been accepted and is being processed
paid
The request has been completed, and the funds have been sent to the recipient
cancel
The request has been canceled (e.g., invalid data or insufficient USDT balance on the merchant’s account at the time of execution)
systemFail
Payment is temporarily unavailable due to technical maintenance
Typical status change sequences
Each time the status changes, a Webhook is sent to the Callback URL specified on the platform or provided in the order creation request. You can learn more about Webhooks here.
queue => process => paid
The order has been executed
queue => process => cancel
The order could not be executed, usually due to incorrect payment details (e.g., blocked card, etc.)
queue => cancel
The order could not be executed because the merchant had insufficient funds in the balance at the time of execution
queue => systemFail
Technical maintenance is being carried out, and the payment is temporarily unavailable for this direction
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