Payment Statuses

Order Statuses

The order status defines its current state. The types of statuses are listed below.

Code
Description

queue

The request has been accepted and placed in the queue

process

The request has been accepted and is being processed

paid

The request has been completed, and the funds have been sent to the recipient

cancel

The request has been canceled (e.g., invalid data or insufficient USDT balance on the merchant’s account at the time of execution)

systemFail

Payment is temporarily unavailable due to technical maintenance

Typical status change sequences

Each time the status changes, a Webhook is sent to the Callback URL specified on the platform or provided in the order creation request. You can learn more about Webhooks here.

Sequence
Description

queue => process => paid

The order has been executed

queue => process => cancel

The order could not be executed, usually due to incorrect payment details (e.g., blocked card, etc.)

queue => cancel

The order could not be executed because the merchant had insufficient funds in the balance at the time of execution

queue => systemFail

Technical maintenance is being carried out, and the payment is temporarily unavailable for this direction

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